Welcome

Thank you for visiting us. We look forward to meeting you. Upon your first visit we ask that you review the following information and you can download your patient forms and bring them with you to your consultation.

Instructions For Your First Visit

The Myers Institute Practice Policies

Our goal is to provide quality individualized medical care in a timely manner. “No-shows”, and late cancellations inconvenience those individuals who need access to medical care and procedures in a timely manner. We would like to remind you of our office policy regarding missed appointments, cancellations, and no shows. This policy enables us to better utilize available appointments for our patients.

Appointment Cancellation / No Show Policy

Please be courteous and call the office promptly if you are unable to show up for an appointment. This time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to needed medical care.

How to Cancel Your Appointment

To cancel appointments, please call 256-494-8000. If you do not reach the receptionist you may leave a detailed message on the voice mail. If you would like to reschedule your appointment, please leave your phone number. We will return your call and give you the next available appointment time.

If an appointment is not cancelled at least 24 hours in advance, a $50.00 fee will be charged to your account.

If you fail to show up for your appointment, a $50.00 fee will be charged to your account.

  

This fee is not covered by insurance and must be paid in full prior to rescheduling a missed appointment.

We understand that extenuating circumstances may cause you to cancel within 24 hours.  Fees in this instance may be waived subject to management approval.

Injectable Treatments Cancellation Policy

We require a credit card on file to hold your appointment. There will be no charge to the credit card as long as you attend the appointment or cancel/reschedule within 24 hours. Otherwise we reserve the right to charge your credit card for the amount of $50.00

Surgery Rescheduling / Cancellation Policy

Please carefully consider your surgical date before scheduling.  Your surgery requires the coordination of several providers, including the surgeon, anesthesiologist, facility and possibly a pathologist.

Cancelling or rescheduling your surgery/procedure requires multiple phone calls to the hospital or outpatient facility, insurance company, and patient which takes up a significant amount of time.  By canceling in a timely manner, you will offer that scheduled time to another surgical patient or for the doctor to use that time to see patients in the office.

Surgery Rescheduling Policy

If you need to reschedule your surgery you may do so once without additional charge provided you notify us at least 14 days prior to the scheduled date.

If you notify us less than 14 days prior to the scheduled surgery date that you need to reschedule, you will be billed a $100 administrative fee

Surgery Cancellation Policy

If you cancel your surgery, between 7 and 14 days prior to the surgery date, you will be billed a $100 surgery cancellation fee.

If you cancel your surgery with less than 7 days prior notice or if you do not show up for your surgery, or if your own actions result in cancellation of your surgery i.e; you eat or drink prior to surgery, do not take or stop taking medications as instructed, do not stop smoking as instructed; you will be billed a $250 surgery cancellation fee.

This fee is not covered by insurance and must be paid in full prior to rescheduling surgery.

We understand that extenuating circumstances may cause you to cancel within the allotted time frame.  Fees in this instance may be waived subject to management approval.

If your visit will be billed to your health insurance company:

 

1. Check in with the front office staff

First, you’ll check in with the front desk.  If you completed your paperwork ahead of time, they will collect it now, or you may spend a few minutes filling out forms.  You may also download the forms here.  In addition your state issued ID and insurance card(s) will be copied for your file.  If you have any test results or films relating to your condition please bring them to your appointment.

2. Meet with the medical assistant

When you are called back to begin your appointment, you will first meet with a medical assistant, who will review your medical history with you and help you get settled. Be thorough and honest about your medical history, as well as any medications, supplements, or recreational drugs you are taking—it’s crucial that we have an accurate picture to ensure your safety.

3. Meet with Dr. Myers

Dr. Myers will review your medical history and examine your area of concern.  Based on his findings he will discuss an appropriate plan for your condition.

4. Find out the next step.

Whether you will need additional testing, therapy, are awaiting test results or ready to schedule surgery, the staff will let you know what your next steps are before leaving your appointment.

If your consultation is for a cosmetic procedure:

A consultation is equal parts interview, learning experience, and time to see the possibilities of what cosmetic surgery can achieve for you. It’s a two-way conversation that should help you answer two big questions:

  • Is cosmetic surgery the right option for me?
  • If so, which procedure or procedures are appropriate?

1. Check in with the front office staff

First, you’ll check in with the front desk.  If you completed your paperwork ahead of time, they will collect it now, or you may spend a few minutes filling out forms.  You may also download the forms here.

2. Meet with the medical assistant

When you are called back to begin your appointment, you will first meet with a medical assistant, who will review your medical history with you and help you get settled. Be thorough and honest about your medical history, as well as any medications, supplements, or recreational drugs you are taking—it’s crucial that we have an accurate picture to ensure your safety.

3. Meet with Dr. Myers

Now it’s time to meet with Dr. Myers expect to talk about:

  • What you want to changeabout your body, and why you want to change it
  • How you feel about your body now, and how you would like to feel after plastic surgery
  • Your goals: what do you want to look likeafter surgery, what specific changes would you like to see
  • Which procedure(s), if any, can help you achieve your goals
  • What results you can expectfrom each procedure
  • What’s involved in the surgery(anesthesia type, incisions, recovery timeframe)
  • The risks and possible complicationsfrom surgery
  • Your medical history(be open and honest for your safety)

Ready to meet with Dr. Myers? Contact us now to schedule your consultation.

In addition, the surgeon should answer questions you have about the procedure and his credentials and experience. You’ll have your own questions, but here are a few to ask every surgeon:

  • Are you board certified? If so, from what board? (American Board of Plastic Surgery is what you want)
  • How long have you been performing plastic surgery?
  • Where will my surgery be performed, and who will administer anesthesia?
  • Are there any other options to address my issues? If so, what results can I expect?

4. The surgeon will examine your areas of concern

You’ll remain in your own clothes for most of the consultation. If your area of concern is on the breasts or body, the surgeon will leave the room while you change into a gown and return to examine the area following your initial discussion. Your medical assistant will remain in the room during an examination.

Examinations may involve measurements, but you won’t have to complete any blood work. At The Myers Institute, we hold off on taking “before” photos until you have scheduled surgery, during your pre-op visit—we don’t want you to feel pressured at all!

5. Meet with your patient coordinator

Your patient coordinator is your liaison between you and the practice. She makes sure your questions are addressed quickly as you consider your options before surgery as well as throughout your surgery and recovery process. She will also help you with scheduling pre-op appointments, your surgery date, and post-op appointments.

6. Discuss pricing and financing options

The practice should provide a detailed price quote for the procedure you are considering. Verify that this quote includes every cost you’ll incur:

  • surgeon’s fees
  • operating room costs
  • anesthesia fees
  • devices such as breast implants or compression garments
  • follow-up appointments

Also, ask how long that quote is valid. Most surgeons allow a few months so you have plenty of time to think about your options. You’ll also have an opportunity to discuss payment and financing options with the practice’s financing specialists and place a deposit on your procedure if you’re ready to move forward.

7. Find out the next step

The staff should let you know what your next steps are before saying goodbye. If you are ready to schedule surgery by the end of your consultation, that’s great. But don’t feel obligated to make a decision immediately—if you aren’t sure, go home and think about what you want.

8. We are here to help. Let us know if you have more questions.

Sometimes one consultation isn’t enough to feel 100% ready to move forward. New questions may arise as everything you discussed at the consult sinks in. If so, call and ask for a second consult. If or when you do schedule surgery, write down all of the questions that pop up and bring them with you to your pre-op appointment to address with your medical assistant, nurse, and/or patient coordinator.

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